Not So Fast, E-Z Pass

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After a 36 month fight with their employer, ACS, a Xerox Company, over 200 E-ZPass workers at the Staten Island customer service and call center have won a first union contract. Workers who were terminated for supporting the union will also get their jobs back or an option to collect back pay that they are owed.

The union contract is the first of its kind in the E-ZPass system, which is contracted-out by public agencies to Xerox’s ACS division. The contract provisions include: guaranteed pay levels; free generic drug prescriptions; limits on subcontracting of work; improved flexibility for taking vacation time; and improved job security.

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